Terms and Conditions
Effective Date: 1-October-2024
Welcome to Yatri Vista! By accessing or using our website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree to these terms, please do not use our services.
These Terms and Conditions govern your use of our website, including any content, features, and services we provide.
1. Introduction
Yatri Vista (“we,” “our,” or “us”) operates as a travel agency listing third-party travel packages and forwarding information to service providers. We act solely as an intermediary between customers and third-party service providers.
By using this website, you agree to the following terms and conditions, which may be updated by us from time to time without notice. Your continued use of the website following the posting of changes will signify your acceptance of those changes.
2. Scope of Services
Yatri Vista provides a platform for users to browse and book travel packages offered by third-party providers such as hotels, airlines, and tour operators. Our role is to:
- List third-party travel packages.
- Forward your booking information to the respective provider.
- Earn commission or subscription-based fees for facilitating bookings.
We do not provide the actual travel services, nor do we have control over the packages offered by third-party providers.
3. No Responsibility for Third-Party Services
By using our website, you acknowledge and agree that:
- Yatri Vista is not liable for the performance, quality, accuracy, safety, legality, or availability of the services provided by third-party providers.
- We are not responsible for any issues, damages, cancellations, or disruptions related to travel services provided by third parties.
- We do not provide any refunds or money-back guarantees for services rendered by third-party providers. You must refer to the respective provider’s policies for such matters.
It is your responsibility to verify the terms, conditions, and suitability of any third-party provider before completing a booking.
4. Booking Process
By completing a booking through Yatri Vista, you:
- Acknowledge that you are entering into a contract directly with the third-party provider, not Yatri Vista.
- Confirm that all information provided during the booking process is accurate and complete.
- Agree to comply with the terms, conditions, and policies of the respective third-party provider.
We reserve the right to cancel or refuse any booking if we suspect fraudulent or unauthorized activity.
5. Pricing and Availability
Prices and availability of travel packages are provided by third-party providers and are subject to change without notice. Yatri Vista makes every effort to ensure that pricing information is accurate, but we cannot guarantee that all prices are correct.
We do not assume responsibility for any price discrepancies, changes, or updates made by third-party providers. You are encouraged to verify the final price before making a booking.
6. No Refunds or Cancellations
All payments made through Yatri Vista are non-refundable. If you wish to cancel or modify your booking, you must do so directly with the third-party provider according to their respective policies. Yatri Vista is not responsible for processing any refunds or cancellations.
7. User Conduct
By using our website, you agree to the following rules of conduct:
- No Misuse: You will not misuse the website by attempting to gain unauthorized access, disrupt its functionality, or misuse its content.
- Accurate Information: You must provide accurate and complete information when making bookings or creating accounts.
- No Harmful Content: You must not upload any content that is offensive, harmful, defamatory, or in violation of any laws.
We reserve the right to terminate your access to the website without notice if you violate these rules.
8. Intellectual Property
All content on Yatri Vista, including but not limited to text, images, logos, and software, is the property of Yatri Vista or its licensors and is protected by intellectual property laws.
- You may not reproduce, distribute, modify, or create derivative works based on our content without prior written permission.
- Any unauthorized use of our content may result in legal action.
9. Cookies and Privacy
Our website uses cookies and similar technologies to enhance your experience. By using our website, you agree to our use of cookies as outlined in our [Privacy Policy].
We also collect, use, and store personal information as described in our [Privacy Policy]. Please review this policy to understand how we handle your data.
10. Limitation of Liability
To the fullest extent permitted by law, Yatri Vista and its directors, employees, agents, affiliates, and licensors will not be liable for any:
- Indirect, incidental, special, or consequential damages;
- Loss of profits, revenue, data, or goodwill;
- Claims arising from your use of third-party services or travel packages.
In no event will Yatri Vista‘s total liability to you exceed the amount paid to us directly for any booking through our website.
11. Dispute Resolution
a. Informal Dispute Resolution
We encourage you to contact us at [Insert Contact Email] to resolve any disputes or concerns informally.
b. Arbitration
If a dispute cannot be resolved informally, you agree to resolve it through binding arbitration administered by the Mumbai Centre for International Arbitration (MCIA), under its rules. Arbitration will take place in Mumbai, Maharashtra, unless otherwise agreed by both parties.
c. Class Action Waiver
You agree to resolve any disputes with us individually and not as part of a class action or collective proceeding.
12. Governing Law and Jurisdiction
These Terms and Conditions are governed by and construed in accordance with the laws of India. You consent to the exclusive jurisdiction and venue of the courts in Mumbai, Maharashtra for any legal proceedings that are not subject to arbitration.
13. Termination
We reserve the right to terminate or suspend your access to our website without prior notice if we believe you have violated these Terms and Conditions. Termination will not affect any obligations you owe to us or third-party providers.
14. Changes to Terms and Conditions
We reserve the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. Your continued use of the website after the changes are posted constitutes your acceptance of the updated terms.
15. Contact Us
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Yatri Vista
Email: yatrivista@gmail.com
Phone: +91 93242 37928